Privacy Policy

1. Information We Collect

At Occasions by Sara Alkuwari, we are committed to protecting your privacy. When you browse our website, place an order via WhatsApp, or interact with our services, we may collect the following information:

• Your name and contact information (provided voluntarily via WhatsApp)
• Order details including product selections, sizes, and delivery preferences
• Device and browser information for analytics purposes
• General location data (country/city level)

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order confirmations and updates via WhatsApp
• To improve our website experience and product offerings
• To send promotional updates (only with your consent)
• To ensure the security of our services

3. WhatsApp Communication

Our primary ordering channel is WhatsApp. When you place an order via WhatsApp, your phone number and order details are stored locally in your browser and used solely for order processing. We do not share your WhatsApp contact information with third parties.

4. Data Storage

Order data is stored locally in your browser using localStorage technology. We do not maintain a centralized database of customer information. Your browsing data is processed anonymously for site analytics.

5. Cookies & Local Storage

We use browser localStorage to save your shopping cart, preferences, and session data. No third-party tracking cookies are used. You may clear your local data at any time through your browser settings.

6. Third-Party Services

Our website may load resources from trusted third-party CDNs (such as fonts and styling libraries). These services may collect anonymous usage data according to their own privacy policies.

7. Your Rights

• Right to access your personal data
• Right to request deletion of your data
• Right to opt out of promotional communications
• Right to clear your locally stored data

8. Contact Us

For any privacy-related questions or concerns, please contact us via WhatsApp at +974 3331 2328.